support

Striving to be partners with our clients, we offer continued aid for organizations through consulting, training, and website support. Ongoing communication helps us foster positive relationships and encourage long-term success.

Support for Current Clients

We maintain support agreements with our clients offering personalized service in a timely and efficient manner. As part of our support plan we provide software updates for Joomla and other components, group trainings, and ongoing consulting as needed.

If you have questions or need help with managing your website, please email us at support@thirdsun.com or:

Group Trainings & Workshops

We hold group trainings on a regular schedule to help our clients manage their websites with confidence. Topics include Joomla Basics & Intermediate, in-depth trainings on components like JoomDonate and Event Booking, and specialized workshops in fundraising, marketing, newsletters, security, and more.

Most basic trainings and workshops last 60-90 minutes with room for questions and are free for Third Sun clients who have current support agreements. A small registration fee may apply to specialized trainings and workshops.

Sign up for our newsletter at the bottom of the page to receive updates on upcoming trainings.

If you have any questions about Third Sun trainings, or are interested in specialized or one-on-one trainings for your organization, contact jocelyn@thirdsun.com.